Customer Support / FAQ
WHAT IS A BREWCARD?A.D. Cook2019-01-01T15:16:45-08:00
BrewCards or digital gift cards are similar to regular gift cards; however, they’re 100% digital. A BrewCard™ is delivered to the recipient instantly via email with a unique code, so there’s no shipping cost and can never be lost or stolen. BrewCard cards can be redeemed in-store at participating merchants by presenting them on a smartphone or printed voucher.
WHAT DOES THE RECIPIENT RECEIVE?A.D. Cook2019-01-01T15:00:27-08:00
The recipient will receive an email with the BrewCard image of your choosing along with your custom message, unique QR code, and instructions to redeem the BrewCard at a participating merchant. The recipient will have the option to print out the BrewCard for redemption or they can present their gift card coupon on their smartphone.
WHERE DO I FIND PARTICIPATING BREWPUBS AND TAP HOUSES?A.D. Cook2019-01-01T14:29:39-08:00
WHAT IS A BREWCARDER?A.D. Cook2019-01-01T15:15:53-08:00
Our fellow BrewCard enthusiasts are also know as BREWCARDERS. If you have one of our cards, you to are a BrewCarder. Welcome.
HOW MANY BEERS CAN I GET WITH MY BREWCARD?A.D. Cook2019-01-01T15:10:26-08:00
Each BrewCard is worth one beer and has no cash value. The level of beer provided by the tap house is at their discretion.
HOW DO YOU KEEP OUR INFORMATION SAFE & SECURE?A.D. Cook2019-02-11T22:22:31-08:00
Your safety is important to us. TheBrewCard website utilizes cutting-edge fraud protection to monitor transactions and to keep your personal information safe and secure. All financial transactions are through PayPal so we never even see your credit card info. We promise not to tell the world your favorite beer without your blessing.
HOW DO I REDEEM MY BREWCARD?A.D. Cook2019-01-01T14:43:57-08:00
Simply present your digital or printed BREWCARD at any participating merchant to enjoy your brew. Your server will scan your QR Code and that’s it. Enjoy, and please remember to tip your server.
WHAT IS YOUR REFUND POLICY?A.D. Cook2019-01-01T15:05:41-08:00
BrewCard™ gift cards are not refundable. Once a card transaction is completed the card code is activated and sent to your bud.
It can be transferred, however, by simply passing it along to another. The card will remain active until its QR Code has been scanned by a participating vendor.
Please choose your purchase wisely.
CAN I SCHEDULE THE DELIVERY OF A BREWCARD?A.D. Cook2019-01-01T14:28:47-08:00
We like that you’re thinking ahead. Yes! The sender can choose to send their BrewCard at a future date or for immediate delivery, your choice.
WHAT IS THE DIFFERENCE BETWEEN A BAR AND A PUB?A.D. Cook2019-01-01T15:14:51-08:00